Contact Centre Graduate Trainee at Careers Verified 2025
Are you a recent graduate eager to step into the professional world? Do you have a passion for helping people and excellent communication skills? Careers Verified is offering a fantastic opportunity for ambitious young graduates to join our team as Contact Centre Graduate Trainees.
This full-time role is designed to equip you with the foundational skills needed to grow in the customer service and consulting space. You’ll gain real-world experience, receive professional coaching, and participate in hands-on training to prepare you for long-term success within our organization.
Contact Centre Graduate Trainee at Careers Verified Application Details
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Position: Contact Centre Graduate Trainee
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Location: Lagos
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Job Type: Full-time
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Experience Level: Entry-level (0–1 year)
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Qualification Required: BA/BSc/HND
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Salary Range: ₦100,000 – ₦150,000 per month
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Application Deadline: Not Specified (Apply as soon as possible)
Also, Apply for Sampoerna Graduate Trainee 2025
Who We’re Looking For
This program is ideal for recent graduates looking to build a career in client-facing roles. You don’t need years of experience—just a strong desire to learn, excellent communication skills, and a commitment to providing outstanding customer support.
Eligibility Criteria:
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A recent graduate (degree in Business, Communications, Psychology, or a related field)
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Excellent verbal and written communication skills
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A customer-first mindset and a strong eye for detail
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Calm under pressure with the ability to manage multiple tasks
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Open to feedback and eager to grow professionally
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Proficient in Microsoft Office; knowledge of CRM software is a bonus
What You’ll Be Doing
As a Contact Centre Graduate Trainee, your day-to-day tasks will help you develop core skills that are essential for client service roles:
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Respond to client inquiries via phone, email, and chat professionally and promptly
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Log all interactions using CRM tools and escalate complex issues when necessary
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Collaborate with internal teams to resolve customer concerns
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Participate in regular training and development sessions
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Contribute to service performance tracking and reporting
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Help gather customer feedback and suggest improvements
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Ensure all interactions comply with data privacy and company policies
How to Apply
Ready to take the first step in your career journey?
To apply, visit the Careers Verified Application Page
Fill out the form with your details and upload any required documents. Please ensure your information is accurate and complete—only shortlisted candidates will be contacted.
At Careers Verified, we believe in growing talent from the ground up. This trainee role isn’t just a job—it’s your launchpad into a meaningful career. If you’re enthusiastic, eager to learn, and ready to contribute, we can’t wait to hear from you.
